Case studies

Driving online growth for leading restaurant brands.

Two very different briefs - a single independent brand and a multi-site national chain - solved with the same commercial discipline.

ClientKerala restaurant, East Ham

Maximising performance for an independent Kerala restaurant

The goal

Increase online sales, improve visibility and maximise profitability across online platforms for a single-site South Indian kitchen in East London.

Our role

Complete platform management
Menu engineering & pricing optimisation
Promotional campaigns & ad management
Refund & dispute management
Performance analytics & reporting

The outcome

+68%

Increase in online sales

vs previous period

+38%

Increase in average order value

+31%

Increase in returning customer rate

↓

Reduced platform cost

through commission negotiation & cost optimisation

ClientDubai-based fried chicken brand, 35+ UK branches

Driving online growth across a 35-site national chain

The goal

Improve online sales performance, optimise delivery platform operations and increase profitability across Uber Eats, Deliveroo and Just Eat for a well-known Dubai-based fried chicken brand, while holding brand consistency across more than 35 UK branches.

Our role

Complete management of Uber Eats, Deliveroo & Just Eat
Menu engineering and pricing optimisation
Platform-funded promotional campaigns
Sponsored advertising management
Commission negotiations
Refund & dispute management
Weekly performance analysis and reporting

The outcome

↑

Significant increase in online sales

across multiple locations

↑

Improved customer visibility

on delivery platforms

↑

Increased average order value

through menu optimisation

↓

Reduced platform costs

through commercial negotiations

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